Audio-only version:

NEWS:
06:25 – The NAIAS Meltdown
16:45 – New York, New York
35:18 – Doctor Data
41:28 – What did they say at NADA?
1:07:00 – Uber Accident Aftermath
1:15:39 – Tesla… Is this the Breaking Point?
1:20:15 – Racing: Is Technology Killing Formula One ?

PANEL:
- John McElroy, Autoline.tv
- Gary Vasilash, AD&P
- Peter DeLorenzo, The Autoextremist

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Trends, news, observations and reactions to what Ward’s editors saw on the show floor. And don’t forget those basketball hoops, putting greens and wet bars!

Yes, interest rates are going up. And yes, new car sales are slowing down. But Ally says used car sales are going strong and dealers actually make more money selling them. Tim Russi explains why he’s so bullish on how the year will go.

Dealer Teamwork is actually a software company that’s leveraging it’s capabilities to help dealers market their inventory. Are you up on your acronyms? Dealer Teamwork has mastered MPOP, SEO and SEM (mobile point of purchase, search engine optimization, search engine marketing) to provide dealers with contextual marketing that attracts more customers.

ContactAtOnce! was the first to establish chat rooms that connect retailers with customers. But what kind of content are customers looking for? And how do dealerships ensure that customers are getting the info they need, especially after business hours? Denise Chudy explains how they do it.

Dealer margins from selling cars are coming under increasing pressure. They need to increase their efficiencies in other parts of their business, especially selling finance and insurance. Reynolds & Reynolds has three products that dealers can use to streamline that part of their business, as Kasi Edwards explains.

John McElroy sits down with Tom Murphy and Steve Finlay to get their impressions and feedback on what they learned on the first day at the NADA convention.

Car dealers need to get more granular in learning how to properly price the cars on their lot, both new and used. Some cars may not need to be discounted, but which ones? Brian Finkelmeyer explains how vAuto helps dealers capture the right data to price their inventory to sell at the best possible margins.

Employee turnover at car dealerships is unacceptably high. It is a major cost headache for most retailers. That’s why Hireology developed a set of tools to help dealers attract the right talent, put them in the proper jobs, and take the right steps to hold onto them. Adam Robinson explains how they do it.

Despite all the high-tech tools, algorithms and software available to dealers, having the right people doing the right things still counts for a lot. Scott Gunnell explains what dealers have to take into account to make sure they’re getting the right talent.