AD #1303 – ProMaster City Delayed, Volvo Gets New Family Members, Rent Before You Buy

January 30th, 2014 at 11:52am

Runtime: 8:47

- ProMaster City Delayed
- Meet the Newest Car Company
- Volvo Readies For a Comeback
- Rent Before You Buy
- GM’s Breakout Year
- Costly Oil Now Recommended

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Hello and welcome to Autoline Daily. A quick reminder here to join us for After Hours tonight when our guest will be one of the greatest automotive executives this industry has ever produced, Bob Lutz. Get your questions ready because this is going to be a great discussion about everything that’s going on in the world of cars. That’s tonight starting live at 6PM eastern time. Now let’s get to the news.

Back in December we told you about a new small commercial van that Ram will offer, called the ProMaster City in the American market. It was going to make its debut at the Chicago Auto Show but now it’s been yanked from the show. Ram wants to publicly unveil the van closer to when it will be in showrooms, which is scheduled for the 4th-quarter of this year.

Now that Chrysler is completely part of Fiat, the group needed a new name and logo. They’re calling it Fiat Chrysler Automobiles, or FCA for short. The new company will be incorporated in the Netherlands, its tax base will be registered in London, and its shares will be listed on the New York and Milan stock exchanges. You know who made that decision? The Finance guys, who figured out all the angles.

To help get Volvo back on its feet, its parent company Geely invested $11 billion in the Swedish automaker. That includes upgraded plants, a new architecture and a new engine family. Volvo is replacing eight engines with two 2.0L four-cylinder engines, one gasoline and one diesel. The U.S. gets the gasoline version, a 240 horsepower one that is turbocharged and another that cranks out 302 horses thanks to both a turbocharger and a supercharger. The engines come with direct-injection, start/stop technology and are mated to a new eight-speed automatic transmission. Called the Drive-E powertrains, they’ve also been developed to work with plug-in hybrids. The engines are first appearing in the S60, V60 and XC60 and will later work their way throughout the line-up. The 240 horsepower engine is available now while the higher output one will be out later this summer.

Automakers are working with car rental companies to expose their newest models to potential buyers, and to get quick feedback on what consumers like or dislike about them. Enterprise Holdings, which rents or leases cars under the Enterprise, Alamo and National brands, buys nearly a million new cars a year, representing 350 makes and models. Kurt Kohler, who heads up fleet operations for Enterprise, tells Autoline they’re now running a deal with Chevrolet in certain regions of the US. If you rent a new Impala for a second time, you’ll get a free rental in your hometown so that your friends and family can ride in it, too. And then Chevrolet will send you a $1,000 discount for a new Impala. Enterprise says 55% of people who rent cars end up buying a new one, and 71% switch brands versus the car they owned before. Just a few years ago automakers like GM often had an uneasy with the daily rental companies. But now the two industries are working more closely together.

And a key reason why GM wants to expose potential customers to its new products is because it simply has so much new product coming out this year. Chevrolet gets the new Suburban and Tahoe, the heavy duty version of the Silverado, the new Colorado compact pickup and the powerful SS sedan. Cadillac gets the ELR, the coupe version of the ATS, and the new Escalade. GMC will get the heavy duty version of the Sierra, the new Yukon and Denali and the Canyon pick-up. On top of that GM will have full year sales of the Silverado, the Corvette, and the new CTS. No other automaker in the American market has so much new product coming out this year, and that’s why we’re really expecting GM to start picking up market share.

But before you go out and buy a new GM car or truck, did you know you could be facing oil changes that cost seventy bucks a pop? You heard me right, $70 for an oil change! That’s coming up next.

(Autoline Garage about dexos oil can only be viewed in the video version of today’s show.)

You can easily get a regular oil change for about $20, so I think GM has a hard sell on its hands convincing people to spend an extra fifty bucks. My question is why did they not let customers know about this upfront, and let them get the shock of their lives when handed the bill? People are far more forgiving if you let them know about these things ahead of time.

Anyway that wraps up today’s show, please join us again here tomorrow.

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82 Comments to “AD #1303 – ProMaster City Delayed, Volvo Gets New Family Members, Rent Before You Buy”

  1. Mike Nassour Says:

    It’s obvious…they are not letting anyone know up front because no one would buy the bloody cars!

  2. G.A.Branigan Says:

    I spent 72 bux last year for an oil change using Mobile 1.Yesterday the dealership where I bought my nox uses dexos,and it was free ;}>

  3. Buzzerd Says:

    $20 oil change? not around my parts. $70 for my avalanche yesterday.
    if FAC’s tax base is in London does that now make Chrysler an import brand?

  4. Kit Gerhart Says:

    It seems that $70-80 oil changes are becoming the norm, as more cars use synthetic. Both of my “new” cars use it, and from walking through a Toyota lot recently, it appears that most of their cars use synthetic, not just Prius.

  5. M360 Says:

    John – What about the 2014 Cadillac CTS Sedan? Looks like you forgot that one. It’s new for 2014, also.

  6. HtG Says:

    Call me crazy, but nobody puts oil in my civic unless they’re the Honda dealer.

    Volvo wagon

    A star is born

  7. G.A.Branigan Says:

    Back to yesterdays oil change,with 6 qts of dexos,and a gm oil filter,tire rotation and a wash.Had I paid for it,the grand total came to $54.94.Still cheap when all is said and done.

  8. MJB Says:

    5. Yeah, you’re crazy. :)

    Been changing my own oil for the last 16 years. Full synth. Saves a lot of $$. Heck, Lexus wanted $1200 to do a full brake job on my SC. I did it myself (with ceramic pads, mind you) for under $300.

  9. Kate McLeod Says:

    John, Geely didn’t invest the 11 Billion in Volvo. They raised the funds independent of Geely.

  10. Wayne Says:

    I have used a “Synthetic” Motor oil for years now, but the Synthetic oil I use is guaranteed for 1 year or 25,000 miles, so at $70.00 per change that would be a great value.

  11. Carroll E. Gant, JR. Says:

    $70 oil change shock. Please, if only these people had read the owners manual to know what oil is recomended for that automoblle or truck to use. And why does a dexos oil change costs so much than a standard oil change? What happended to changing your own oil and filter? I enjoy doing my own service on my rides for less.

  12. Buzzerd Says:

    I find no enjoyment in lying on a frozen driveway freezing my arse off to save a few bucks.

  13. Drew Says:

    I use full synthetic oil in my 9 year old (93K miles) Euro luxo barge at 7500 mile intervals. Are you guys telling me I should lengthen the oikl change interval?

  14. HtG Says:

    For both the Honda and Mazda, I priced doing the oil change myself against the dealer and I lost. The dealers charge less than I’d pay only in materials, plus they inspect the car, looking for other repairs. I like that deal.

  15. Kit Gerhart Says:

    12, If your Euro luxobarge is a BMW, they say to change the oil at 15K miles, or once a year, whichever comes first. If it’s a Benz or Audi, or something else, I’m not sure what they recommend, but I’d go by the manufacturer’s recommendation, especially since you don’t drive a lot of miles.

  16. Bradley Says:

    Wow! GM please make cars and not schemes to make more cash. OnStar, Fancy Tire temperature monitoring and now an Oil Standard…

    How would Enterprise know statistics about people who drive their rentals and then buying that car new?

    Enterprise, I only drove an Impala LTZ because the Avalon promised to me was given away.

  17. MJB Says:

    9. You must be talking about Amsoil. Been meaning to try that product for some time now. The key, however, is using the proper Amsoil filter. They do have an oil that will go 25k, but their maximum duration filter tops out at around 12,500mi I believe. So you’d just need to change the filter halfway through the year.

  18. Mike Says:

    IMHO Oil grades and change intervals are a very political thing. People have such strong “opinions” based on not much science. Unless you can do fewer oil changes, the $70 change is not economic. Unless you have a fleet that you run to 300k miles, how ever would you get “proof” that one solution is better than another?

  19. MJB Says:

    13. You know, I’ve always wondered how it is the dealer actually does that (beats the DIY price). But in sure it all breaks right down to cost of materials. They get motor oil at insane discounts, while there’s probably ridiculous markups being passed to consumers via auto parts stores.

    Good for you HtG. Hold onto that deal.

  20. HtG Says:

    18 I think the dealer is also gambling, MJB. They do the oil for nothing but find expensive work when they get a tech to inspect the car. Like they found my brakes were very worn down. So they got this job, rather than another shop.

  21. MJB Says:

    17. Answer: oil analysis testing. Inexpensive. You can do your own benchmarking by simply sending your oil in to be tested. There is much data out there that proves the value of synthetics and how long you can go between changes while maintaining above average viscosity.

    Heck, even today’s conventional oils will get you 5000 to 6000 miles. In part due to how much more efficient and cleaner today’s engines operate vs. the old oil sipping hoopties we grew up with.

  22. Kit Gerhart Says:

    15, Euro car companies, even VW, have had their own oil specs for years. As far as dexos, there are a lot of oils that are certified.,b563qsss,w

  23. MJB Says:

    19. Disco!

    It’s the stealership’s version of the bait & switch. The bait & hook.

  24. Jim Haines Says:

    Dexos oil is a longer life semi-synthetic oil and lots of cars cars like toyots and mazdas now have semi syn as a minimum requirement so i see no story here. A lot of eurotrash cars have oil changes that are well over $150.00 dollars.

  25. GD Says:

    Heck,$70 is cheap! Lexus charges around $100 for an oil change in an RX350 (0W-20 full sythetic). At least you get a loaner car at that price! The nearby Toyota dealer charges $50 for the same oil with no loaner. As to some dealers being able to charge less than you can do it for yourself, my understanding is that dealers purchase their oil in 50 gallon drums, so they do get quite a discount vs. buying it in quarts like we have to.

  26. Kit Gerhart Says:

    If you get your oil changed at a dealer and they suggest other service, you have the option of getting it done elsewhere.

  27. pedro fernandez Says:

    $20 oil changes, just got a $15.00 one including tire rotation. Around here, even get Jiffy Lube coupons for $20 too, but I don’t go there cause every time you go for an oil change, they want to sell you more services, in my case, a new car.

  28. Kit Gerhart Says:

    25, Jiffy Lube is big on selling engine air filters, but only on cars where they are easy to replace.

  29. pedro fernandez Says:

    Oh and don’t forget cabin filters as well, another source of revenue for these folks, I have never had a cabin filter, don’t need one, don’t want one, an occasional wipe with some dust collecting cloth is good and cheap!

  30. Brett Says:



    My wife and I both suffer from allergies and the activated charcoal HEPA cabin filter in our Outlander is a godsend for minimizing our discomfort. I replace it every other year with one off eBay. It’s behind the glove box and takes 5 minutes to replace. The unit itself is about $15.

  31. ColoradoKid Says:

    Volvo – Irrelevant … pathetic .. a sad pastiche of its former self … and nothing to do what so ever with the Volvo of old ..

    Just shoot the company and be done with it . We’ve had enough Scandinavian SAAB Stories to last us a lifetime

    Fail !


    GM’s ….. errr …… BreakOut year ???

    So repackaging a bunch of old tired and worn out crap as well as yanking a bunch of meaningless bits and bobs off the storage shelf they haven’t been able to sell for years is the best GM can do for a ‘ BreakOut ‘ year ?

    Did I say GM dead and gone in 15 years ? Make it ten . If that long . Sorry Ms Bara … you’ve been hired as the scapegoat methinks


    Bradley – 15 ….. + 1 … yet again ! [ see above ]


    Brett – 28 – Got em in the Benz as well … we love em on those bad allergy days as well

  32. Bradley Says:


    As far as I know, seen or been told, VW only states using Synthetic oil.

    Toyota use to specifically say Castrol oil.

  33. ColoradoKid Says:

    27 – Pedro .. Trust me mi amigo … with todays new car prices … forced add ons and options … maintenance costs … repair costs etc …. a lowly cabin filter or two is the least of your worries when it comes to adding revenue to the automakers bottom line


  34. ColoradoKid Says:

    30 –

    ” Toyota use to specifically say Castrol oil ”

    Yup … and thanks for confirming that fact . Thats been an ongoing argument with KG and myself for a very long time

  35. ColoradoKid Says:

    Rent Before You Buy

    I highly highly recommend it . Fact is .. I can’t recommend it enough

    Truth is …. If it hadn’t been for the opportunity to rent before purchasing I’d probably still be stuck with a POS Cadillac SRX and would of never even given the GLK I wound up with a chance .

    Renting also eliminated the X3 .. FX35 .. Ford Fusion .. Tiguan etc .

    The ONLY way to buy … In my very strong Opinion !!

  36. Jim Haines Says:

    Mr Bradley it’s the other way around Castrol and
    vw, bmw have deals with calling for Castrol as a recommended just gives specs like GM etc.

  37. WineGeek Says:

    I use Mobil 1 long life and you can’t tell me that this isn’t high quality oil . I bring my own when I go to the dealer and it ends up costing me about $45 with the dealer’s labor charge and a filter. I don’t believe that a Dexos oil is any better that Mobil 1 Long Life

  38. ColoradoKid Says:

    Obama’s promising … again !

    Yeah yeah .. like any of it means a thing . Looking at the historical context of past presidential promises

    JFK’s Camelot … was rotten [ in Denmark ] from the start

    LBJ’s Great Society … failed miserably .. and still isn’t so great at all

    RMN’s attempt to reinstate a monarchy here … ended in Watergate

    GF was a non – starter so ..

    Jimmy Carter proved that the nice [ and honest ] guys really do finish last

    Reagans Trickle Down … trickled right up into the pockets of the extremely wealthy

    GB’s Lets Save the World from ( pick an ism ) was the beginning of whats now been the longest and most meaningless conflicts in US history

    Clinton … almost got it right … but then got it very very wrong indeed

    GWB – Was the ” American Idiot ” from day one .. with a Texass accent ( spelling intentional ) to boot [ pun very much intended ]

    And ObamaClaus … well .. he started out as the hero on a white horse … but since then he’s made and broken more promises than any president previous … is like the parent who establishes Boundaries .. but never enforces them … and has his head so high in the clouds of delusion as to no longer even be able to conceive what reality might be .. with now his horse is looking very very tired old irrelevant and grey

    So .. promises promise … that .. $3.45 + tip’ll get you a Latte at your local Starburnts ;-)

  39. Majic Says:

    I just did my second oil change on my 2013 Terrain, the first one was free, either way my service adviser asked whether I wanted to use Dexos $70 or full synthetic $90, I ended going full synthetic as I’ve been using full synthetic on my CTS

  40. ColoradoKid Says:

    34 – Wrong … Toyota had a deal for many a year with Castrol .. with the dealer … manuals .. sales brochures AND advertising … print and TV [ as well as sponsorship for Toyotas WRC and ALMS LMs cars ]

    Hell … you couldn’t walk into a Toyota dealership even five years ago without being bombarded with Castrol ads

    Yes BMW and MINI have it now … but Toyota was there well before both and for many a year

    So sorry there Mr Haines … but Bradley’s spot on … and you’re the one with the misinformation and in need for a bit of Toyota history 101 ;-)

  41. Kit Gerhart Says:

    I had a discussion with service department people at not one, but two Toyota dealers, neither of whom had every heard of Toyota specifying Castrol oil. MINI mentions that brand, though.

  42. Kit Gerhart Says:

    I hate that you had to bring this whole Castrol/Toyota thing up again. If there was ever such a thing going on, it was a long time ago, because the dealer people I talked to had been at Toyota dealers a few years when I talked to them in 2011 or so.

    You must be thinking of MINI which does, in fact, mention Castrol in the owner’s manual and elsewhere.

  43. Kit Gerhart Says:

    Mobil 1 long life is dexos certified, but is not doubt “better” than the minimum it takes to be certified, which is a synthetic/dino blend.

  44. Kit Gerhart Says:

    Oh, and CK. I also called Toyota customer relations, or whatever they call it, when we were having that discussion the last time, and they had never heard of such a thing as Toyota recommending Castrol oil. You really must be getting into that Colorado herb.

  45. Kit Gerhart Says:

    Maybe this is what you are thinking of:

    It has nothing to do with Toyota recommending any particular brand of oil for your Camry in the U.S.

  46. pedro fernandez Says:

    Cabin filter doesn’t help much if you drive with open windows, I never used Castrol, sounds too much like Castro! Rent b4 buying should be a given, unless it’s one of those cars you just can’t find in rental lots.

  47. pedro fernandez Says:

    My Corolla manual calls for Toyota oils and filters “For the highest quality” Yeah,.right!!

  48. Kit Gerhart Says:

    It’s hard to find a manual transmission rental of any kind, unfortunately. I understand, though, why no one would want to rent them. They would get abused horribly, both by people renting them to learn to drive a manual, and some who would drive them abusively, “just for fun.”

  49. Kit Gerhart Says:

    Yeah, my Toyota manual says the same thing, but also allows for any 0w20 synthetic that meets a certain spec, and most any filter that will fit.

  50. Steve Henderson Says:

    $70 oil change: How about $80.68 for synthetic oil “Mobil 1″ on my originaly owned 2002 Corvette. Car has always been serviced at GM dealer. 73k miles….Then there was my purchased new in May of 1994, GMC Sierra, that the only reason I got rid of it in 2009 was because of rusting out after midwest winters. 248k miles of regular 10/30 chg’s every 3k miles.

  51. HtG Says:

    Honda assumes you’re a big boy, and says you can use any premium oil, but “highly recommends” using the Honda stuff to get optimum engine protection. Should make it easy for Sean. ;)

  52. pedro fernandez Says:

    In this day and age of sophisticated automatics, the manual is going the way of the crank window and in-dash CD player.

  53. Kit Gerhart Says:

    49, Yeah, but you can still get a few cars with manual trans, but I don’t know of any with crank windows. Maybe I’m forgetting something, though.

  54. Mike Says:

    18 One of the “secrets” of the $20 oil change shops is that unless you specify “premium” oil (and yes, pay for it) what you get is bulk re-refined, re-blended, re-constituted, previously used oil. There is probably nothing that wrong with it, it does meet standards, but you are not getting “new” oil. They also go with generic brandless oil filters. Not sure what “Standards” they meet. Also, the $20 price buys them “access” to the underside of your car with the opportunity to upsell shocks, ball joints etc.

  55. pedro fernandez Says:

    Kit base versions of subcompacts like Sonic, Versa and Yaris I believe, still come with crank windows, most others don’t because I believe it is easier to make them all the same as they roll down the assembly line and they just hike the price a bit to pay for the motor and window mechanism, manual locks are even harder to find, all GM models come with power locks so you can add Onstar services.

  56. HtG Says:

    53 crank windows are so automatic for me. I don’t even think about it. I’m also trained to line up the door key like a CAD plotter. Step out, swipe door closed, rotate on ball of foot, extend arm to door, confirm alignment, lock door, back key out of lock, retreat from car. sheesh, that is a lot of work come to think about it.


  57. HtG Says:

    Less than 2 hours until Lutz. I’ll make it

  58. Drew Says:

    At my last Valvoline Oil Change center experience, they tried to up-sell radiator coolant changes every 20,000 miles.

  59. T. Bejma Says:

    Now Toyota welcoming owners the the CarBQ…

  60. pedro fernandez Says:

    Heated seats, heated steering wheels, heated outside mirrors, heated cup holders, why not heated shift levers and head restraints as well, stop the madness, please. BTW are these touch screen controls effective when it gets so cold?

  61. Bradley Says:

    Not sure, why this would be doubted?!?!

    My 1992 Tercel DX Sedan specifically stated Castrol oil in the manual and so did my 1999 Toyota Tacoma PreRunner Extended cab. My 2009 Toyota Yaris Sedan doesn’t call it out.

  62. Kit Gerhart Says:

    I guess all of the dealer, and factory people I talked to had been with Toyota less than maybe 10 years, or had forgotten that stuff.

  63. HtG Says:

    60 cool tip

    My thin leather gloves will allow touch control of my iPhone screen. They’re the black gloves cops wear.

  64. Brett Says:

    Valid touch screen point, Pedro.

    I discovered Tuesday afternoon that the touch screen on my iPhone doesn’t work with a gloved finger. Will the touch screen in the average new car work if I happen to be wearing my driving gloves?

  65. Bradley Says:


    Yea, could be. Everyone is right. :P

  66. G.A.Branigan Says:

    The touch screenon my S4 has a feature to increase sensitivity just for wearing gloves.Whoda thunk it….

    @ Pedro: all that ‘heated’ stuff would be lost on you my friend…..eyr living in so fla ;}>

    But here in the mts of Oregon,in the winter,them heated sets are very nice indeed to an arthritic old geezer like me.And the heated mirrors work wonders when the whole vehicle is covered in ice and snow.You can break your outside mirrors while scrapping them to get the ice off.Safety and comfort…….gimme a hell yeah..

  67. pedro fernandez Says:

    All this technology was useless to the poor motorists in Atlanta, stuck in their cars for almost 24 hrs,from what I understand, the traffic there is normally horrendous, I can just imagine how bad it got when the roads became impassable. G.A. my heat-less Beetle used to have ice and snow stick to the brake and clutch pedals and would make engaging the clutch and brake a very slippery mess, downright dangerous when you consider it.

  68. Kit Gerhart Says:

    Some touch screens, like the “basic” one in a 2012 Prius use pressure rather than being capacitive, so they work.

  69. Kit Gerhart Says:

    67, I drive through Atlanta too often, twice a year, and it is always a mess. Yeah, I feel sorry for the people there. They don’t have enough snow to really be prepared for it, but they get a storm like this every few years.

  70. Kit Gerhart Says:

    68, I meant to continue “they work with gloves.”

  71. HtG Says:

    Atlanta will become the leading example of the term ‘cluster**bunny**’

  72. Rich Harmon Says:

    I wish my 2010 VW Touareg V6 TDI oil change was only $70.

    DIY it costs me well over $130 including the filter. Only one auto supply store in my area, PEP Boys, even stocks the VW certified oil. Thank you PEP Boys. Any other supplier, including the local Chevron distributer, must special order the required oil. My only other option is the stealership. The oil is imported and comes in 1 liter containers.

    $70, I wish.

  73. C-Tech Says:

    Most dealers, oil change franchises, and shops buy oil in BULK!, by the tank full

  74. C-Tech Says:

    The oil change truth is that IF you insist on the $19.95 oil change you will get whatever is loaded into the big tank. If your car maker recommends Dexos, 0W-20, or something other than 5W-30 it costs extra. If your car or truck takes 6 or 7 quarts, you’ll have the pony up for the extra quarts. Your oil filter will be the cheapest availible, you will be able to read what was yesterdays paper in the filter element.

  75. C-Tech Says:

    Atlanta I-75 a giant parking lot, why didn’t people ride the train? Because they voted down the 1ct. sales tax to support expanding public transportation.

  76. C-Tech Says:

    FCA? Imported from Detroit takes on a new meaning.

  77. MJB Says:

    66 : Couldn’t agree more!

    60 : Pedro, you’d quickly come to appreciate all those ‘heated-this’ and ‘heated-that’ creature comforts if you lived in an all-season state like I do in Michigan. Heck, it’s colder here than in Alaska right now.

  78. pedro fernandez Says:

    Just about every oil change place I’ve gone to uses bulk oil, the only one I know that uses no name brand in a bottle, charges $30 I don’t think it’s worth it for mine. One place will charge $20 for labor and you bring your own oil and filter.

  79. XA351GT Says:

    Sorry ,but I’m not that impressed with all of GMs new products. When you list them one at a time it sounds like a lot , but in reality it is about 5 vehicles and their badge engineered clones. The Chevy and Caddy and GM SUVs ,same truck different grille and logo. The SS a left hand drive Holden Commodore, Caddy ELR a gussied up Volt with a even more ridiculous price.

  80. pedro fernandez Says:

    When I lived up north and there were no heated steering wheels, I enjoyed using driving gloves, which also helped against those annoying static shocks that occur in the cold weather.

  81. Kit Gerhart Says:

    Yeah, the big SUV’s are similar, but should be good ones, for those who need such vehicles. The SS is cool, but not cheap, and clearly a niche vehicle.

    The new, and upcoming GM cars that appeal to me, are the Corvette, and the ATS coupe. I don’t know that I’m likely to buy either, but the older I get, the less I worry about running out of money before I die. Something I’m wondering, is where I could test drive a manual transmission C7. Dealers never seem to have them, except ordered cars, and rental places would never have a manual transmission car.

  82. Larry Miller Says:

    I finally got around to listen to the podcast of this program. I’ve got to disagree with Shawn about the cost of Dexos oil. I’ve been buying my own oil and taking it to the dealer for oil changes for years. I’ve found the Dexos to cost very little more than the other synthetic oils and it costs me about $23 to get the dealer to change the oil on my 2011 Malibu when they provide the filter. My 2007 Diesel Silverado costs about $25 for a LOF when I provide the oil and filter. I use the GM oil monitor to tell me when to change the oil which is about every 10,000 miles for the Silverado and 13000 for the Malibu. I contend that the independent shops are using the new oil as an excuse to charge more.

    I’ve always believed in using the best synthetic oil I could get and running it right up to the MFG recommended change interval. Many of the independent shops are still pushing the cheap oil and changing every 3000 to 5000 miles. That’s how they make their living.