ContactAtOnce! was the first to establish chat rooms that connect retailers with customers. But what kind of content are customers looking for? And how do dealerships ensure that customers are getting the info they need, especially after business hours? Denise Chudy explains how they do it.
John McElroy is an influential thought leader in the automotive industry. He is a journalist, lecturer, commentator and entrepreneur. He created “Autoline Daily,” the first industry webcast of industry news and analysis.