One of the most dissatisfying aspects of buying a new car is how long the process takes, because it can last for hours. Anything that can speed up the process enhances customer satisfaction. Thankfully help is on the way. The panel discusses practices that dealerships and lenders are starting to adopt. And they look at future steps that could streamline the buying process.
PANEL: Tom Elkins, Ally; Che Shaydak, Suburban Imports; Steve Finlay, WardsAuto; John McElroy, Autoline.tv
John McElroy is an influential thought leader in the automotive industry. He is a journalist, lecturer, commentator and entrepreneur. He created “Autoline Daily,” the first industry webcast of industry news and analysis.
